Shipping policy

Shipping Policy

Thank you for shopping with Rosemo Lingerie. We are proudly based in Vancouver, Canada and currently ship domestically within Canada only.

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping fees are calculated at checkout based on your location.

Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery.

While we aim to deliver your order on time, delays may occur due to:

We appreciate your patience and understanding.

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

If your package is lost or arrives damaged, please contact us at:

📧contact@rosemo.ca

We will do our best to assist you.

If you have any questions about shipping, feel free to contact us:

📧 contact@rosemo.ca