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Terms & Conditions

Last Updated: 2025.10.1

 

Welcome to ROSEMO (“we,” “us,” “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our website and online services (the “Site”), hosted on Wix, including purchasing products from our store.

 

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use.

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By creating an account or making purchases on ROSEMO, you are automatically enrolled in our Loyalty Points Program. Points are earned, redeemed, and expire according to the Program rules. Participation in the Program is governed by the separate Loyalty Points Program Agreement.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms.

You agree not to:

 

  • Violate applicable laws or regulations

  • Interfere with the operation of the Site

  • Attempt unauthorized access to systems or accounts

  • Upload harmful or malicious material

 

We reserve the right to terminate or restrict access for violations.

2. Eligibility

You must be the age of majority in your jurisdiction to make purchases.

By using the Site, you represent that you meet eligibility requirements.

3. Account Registration

Some features may require creating an account.

You agree to:

 

  • Provide accurate information

  • Maintain confidentiality of credentials

  • Be responsible for all activity under your account

 

We may refuse or cancel accounts at our discretion.

4. Product Information

We strive to display accurate product information (descriptions, colors, pricing).

However, we do not guarantee accuracy and may correct errors at any time.

Product availability may change without notice.

5. Pricing & Payment

All prices are listed in [currency, e.g., USD/CAD] unless stated otherwise.

We reserve the right to modify prices at any time.

 

Accepted payment methods include:

 

  • Wix Payments

  • PayPal

  • Stripe

 

By submitting payment, you represent that you are authorized to use the chosen payment method.

6. Order Acceptance & Cancellation

When you place an order, it constitutes an offer to purchase.

We may accept or decline your order at our discretion, including for:

 

  • Product unavailability

  • Pricing or description errors

  • Suspicion of fraud

 

If an order is declined after payment is received, we will issue a refund.

7. Shipping & Delivery

Shipping times are estimates only and not guaranteed.

Risk of loss passes to you upon delivery to the carrier.

Shipping policies may vary by destination.

 

For details, please review our Shipping Policy.

8. Returns & Refunds

We accept returns in accordance with our Return & Refund Policy.

To initiate a return, please contact customer service.

9. Intellectual Property

All content on the Site (“Content”) — including text, images, logos, designs, and trademarks — is owned by or licensed to us and protected by intellectual property laws.

 

You may not reproduce, distribute, or modify Content without prior written permission.

10. Third-Party Services

The Site may contain links to or integrations with third-party applications, including Wix apps and payment processors.

 

We are not responsible for third-party content or services.

Use of such services is subject to their respective terms.

11. Marketing & Communications

By providing your email address or contacting us, you agree to receive communications including marketing, newsletters, or promotional messages.

 

You may opt out at any time by clicking the “unsubscribe” link or contacting us.

12. User Content

You may have the ability to submit content such as reviews.

You grant us a non-exclusive, royalty-free license to use, publish, and display such content.

 

We may remove content at our discretion.

 

You agree that submitted content will not:

 

  • Violate laws

  • Contain misleading, harmful, or abusive material

  • Infringe third-party rights

13. Prohibited Conduct

You agree not to:

 

  • Misuse the Site

  • Interfere with security features

  • Copy or scrape information

  • Perform fraudulent activity

 

Violations may result in termination of access.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all products/services are provided “as is” and “as available” without warranties of any kind, express or implied.

 

We do not warrant that:

 

  • The Site will be uninterrupted or error-free

  • Products will meet your expectations

15. Limitation of Liability

To the maximum extent permitted by law, ROSEMO is not liable for:

 

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business

  • Damages arising from use of the Site or products

 

Our maximum liability is limited to the amount paid for the purchased item(s).

16. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

17. Governing Law

These Terms shall be governed by the laws of the Province of British Columbia, Canada, without regard to conflict-of-law principles.

 

Any disputes will be resolved in the courts located in British Columbia, Canada.

18. Changes to Terms

We may update these Terms at any time.

Changes are effective upon posting to the Site.

Continued use of the Site constitutes acceptance.

19. Termination

We may suspend or terminate access at any time for violations or operational reasons.

These Terms survive termination to the extent required.

20. Contact Us

If you have questions or would like to exercise your privacy rights, please contact:

 

ROSEMO

📍 British Columbia, Canada

📧 Email: contact@rosemo.ca

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